Returns & Exchanges

At Willow Tree Gift, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Place the items in their original packaging, ensuring all fragile home decor is securely wrapped to prevent damage during transit.

3

Ship It Back

Print your prepaid shipping label and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing